- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
520-325-1431 | 1132 N Belvedere Ave Tucson, AZ 85712
CODE OF ETHICS
What Our Customers Are Saying
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This is the most awesome car repair service I have ever known. They knew I was having financial problems because I was in between jobs. They had my car picked up and even though I was under warranty through Carmax, Dede came to my apartment to pick me up to take me to the rental place and I needed a car for 2 days. I didn't realize they were that far from where I lived. The car is working great and they even put in a thermostat for me jut in case it was part of the problem. I didn't have the money right now to pay them yet and they said I could just pay it when I get my paycheck or as soon as I'm able. I've never even heard of anyone doing that. I will always recommend them to everybody I know.Debbi K. -
Awesome!...I don't think I'll take my vehicle anywhere else. The guys at Gibbs have pieced together my Nissan Frontier many times! Each time has not only been affordable (as I'm a Grad student with no money), but they listen to your concerns and aren't out to up-sell or perform unapproved repairs like some shops. I think this is the first shop in this town I've been able to walk in and not be treated like a "girl who knows nothing about vehicles", and for me that respect is worth it's weight in gold. I highly recommend them whether you own a 13 year old beat up pick-up truck or a high-end vintage sports car, these guys work on them all and they are fair, honest and do a precise job every time!Michelle E.
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They are awesome! I took my Mustang to them to fix some dents and install a new bumper cover and spoiler, and now I can't even tell there was ever anything wrong with it. Great service and quality work.Zane K.
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Good honesty quality work, so far they have replaced a starter for me and replaced my struts, both were fairly priced and the quality of work was excellent. Would definitely recommend to a friend!Kyle M.
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Experienced and honest. Can't beat that in a shop!Patrick R.
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I HIGHLY recommend coming and seeing these guys! To fix my water pump no one would take the parts I had already bought and wanted a minimum of $700. These guys were able to go ABOVE and beyond for me!! They now have a lifetime customer!!! If I could give more stars I GLADLY WOULD!!!Amanda L.
